Handling of Personal Information
RevitalTokyo Inc. (hereinafter referred to as "we" or "our company") recognizes the importance of personal information and is committed to protecting and handling various types of information entrusted to us by our customers and stakeholders (including personal information such as names, company names, addresses, phone numbers, and email addresses) in accordance with the "Act on the Protection of Personal Information" (hereinafter referred to as "Personal Information Protection Act").
1. Regarding acquisition of personal information
We obtain personal information only through lawful and fair means. When obtaining personal information in writing, we will clearly specify the purpose of use and obtain prior consent from the user. For other methods of obtaining personal information, we will publicly disclose the necessary details, including the purpose of use and contact information, on our website in advance.
When providing personal information, it is essential to consent to this "Privacy Policy" in advance. If you do not agree to this "Privacy Policy," there may be cases where you cannot use some services, such as responding to inquiries. Thank you for your understanding.
2. Purpose of use of personal information
Customer personal information will only be used for purposes such as shipping products, invoicing, confirming order details, returning products, refunding product payments, responding to inquiries, and other instances deemed necessary by us. It will not be used for any other purposes. Additionally, we may delegate customer information to necessary business partners (such as delivery companies). In such cases, we will select appropriate partners based on our standards.
The personal information collected will not be used beyond the previously stated purposes. However, it may be collected and used as statistical data without identifying individuals.
3. Management of personal information received
We implement appropriate security measures to prevent leakage, damage, loss, or tampering of the personal information entrusted to us and to prevent unauthorized access. We take necessary safety measures for both hardware and software. Additionally, we provide personal information protection training to our employees and ensure thorough selection of business partners, including entering necessary contracts, to protect personal information. However, please be aware that there is no method to completely eliminate the possibility of human error or absolute technology to prevent unauthorized access, and there may be a possibility of "unexpected" incidents.
Regarding the collection of personal information from our website, we use SSL technology to encrypt and securely transmit personal information.
Furthermore, to improve our services, we use Google Analytics by Google, Inc. to measure site performance. We may use text files called "cookies" generated in this process for analysis, and some user information, such as IP addresses, may be collected by Google, Inc. This information is used solely for site usage analysis, creating reports for site operators, and other service purposes. By using our site, users are considered to have given permission for Google to process data in the described manner and for the stated purposes.
Please note that you can refuse "cookies" through your browser settings. However, doing so may result in some features of our site not being available.
4. Provision of personal information to third parties
We do not provide the personal information of our customers to third parties without their consent. If there is a need to disclose personal information for any reason, we will only provide it if we have obtained prior notice and written consent from the customer.
